Tax Matters in El Paso, TX

5.0
Financial Services Tax consultant After-hours service Cashless payments Email support

About

Since 1988, Tax Matters has focused on bringing calm, clarity, and control to complex tax situations. We work with individuals, families, and business owners to clarify their standing, explore every available option, and follow a clear path to resolution. Instead of only preparing forms or negotiating balances, we dig into the full story behind a tax problem: carefully reviewing prior returns and records, correcting what needs correction, and crafting a strategy around each client’s circumstances. Backed by nearly four decades of hands-on tax experience, we deliver direct, personal guidance without judgment, represent clients before the IRS when appropriate, and provide ongoing support after issues are resolved.

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday 9:00 AM – 5:00 PM
What services does Tax Matters offer?
Tax Matters examines complex tax problems, reviews prior returns and underlying records, corrects errors, prepares necessary forms, and negotiates balances when appropriate. The firm builds a tailored resolution strategy around each client rather than using a one-size-fits-all program.
How long has Tax Matters been in business?
Tax Matters has been helping clients since 1988, offering nearly four decades of hands-on tax experience. That longevity informs the careful, experienced approach we apply to every case.
Who does Tax Matters serve?
We serve individuals, families, and business owners facing complicated tax situations. Our approach emphasizes direct, personal guidance without judgment and solutions tailored to each client’s circumstances.
Do you represent clients before the IRS?
Yes. Tax Matters provides representation before the IRS when appropriate and works to identify every available option to resolve tax issues.
Will you continue support after my immediate problem is resolved?
Yes, we provide ongoing support after the immediate issue is resolved to help ensure lasting compliance and peace of mind. Our goal is to leave clients with a clear path forward.

Reviews

Source: reviews left by customers on Google.

Two for the Road - Google user
a year ago
I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!
Seth - Google user
a year ago
I didn’t know where to go for help with my taxes, but a referral led me to Tax Matters—and I couldn’t be more grateful. Doug and his team took the time to answer all my questions and guide me through everything. It gave me real peace of mind knowing my taxes were being handled by professionals I could trust. Doug is not only incredibly knowledgeable, but also such a great person—someone I now proudly call a friend. Thanks again!
Guillermo A. Blanco - Google user
3 years ago
Doug was awesome! I’d been putting off having my personal taxes done. I showed up for my appointment and was in and out in 15 mins. What a relief! Great place to go! See you guys next year.

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